Privacy Policy
Last Updated: November 17, 2025
ComplianceTrain.com is committed to protecting your privacy and ensuring you have a secure online experience. This Privacy Policy explains how we collect, use, maintain, and disclose information collected from users of our website and services.
1. Introduction
ComplianceTrain.com ("we," "us," or "our") respects every individual's privacy. This Privacy Policy applies to all personal and general information we handle through our website https://compliancetrain.com/ and related services.
By accessing or using our website, you agree to the terms of this Privacy Policy. This policy does not override any terms directly established between you and ComplianceTrain.com.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account or subscribe to our services
- Purchase webinars, training courses, or other products
- Subscribe to our email newsletters or blog updates
- Fill out contact forms or request information
- Participate in surveys, webinars, or other interactive features
- Contact our customer support team
Personal information may include:
- Name (first and last name)
- Email address
- Phone number and fax number
- Mailing address and ZIP code
- Company name and job title
- Industry and job function
- Payment information (credit card details, billing address)
- Username and password for your account
2.2 Non-Personal Information
We automatically collect certain technical information when you visit our website, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Device information
- Pages viewed and time spent on our site
- Referring website or source
- Date and time of visits
2.3 Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance and functionality
- Provide personalized content and advertisements
You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
3. How We Use Your Information
ComplianceTrain.com uses the collected information for the following purposes:
3.1 Service Delivery
- Process your orders and deliver purchased products or services
- Create and manage your user account
- Provide access to webinars, training materials, and recordings
- Send completion certificates and transcripts
- Respond to your inquiries and provide customer support
3.2 Communication
- Send you newsletters, promotional materials, and updates about our services
- Notify you about upcoming webinars, courses, and special offers
- Send important notices regarding your account or purchases
- Request feedback and conduct satisfaction surveys
3.3 Website Improvement
- Analyze website usage and user behavior
- Improve our website design, content, and functionality
- Develop new products and services
- Personalize your experience on our website
3.4 Legal and Security
- Comply with legal obligations and regulatory requirements
- Prevent fraud and protect our rights and property
- Enforce our Terms of Service and other agreements
- Resolve disputes and troubleshoot problems
4. Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party vendors who provide services on our behalf, including:
- Payment processors (PayPal, credit card processors)
- Email service providers
- Web hosting and cloud storage providers
- Analytics providers
- Customer support platforms
These vendors are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Analytics Partners
We work with analytics partners to understand website usage and improve user experience. These partners may include:
- Google Analytics: For website traffic analysis (Privacy Policy)
- Marketing platforms: For email campaign performance and user engagement
4.3 Legal Requirements
We may disclose your information when required by law or in good faith belief that such disclosure is necessary to:
- Comply with legal process, court orders, or government requests
- Enforce our Terms of Service and other agreements
- Protect the rights, property, or safety of ComplianceTrain.com, our users, or the public
- Prevent fraud, security breaches, or illegal activities
- Respond to claims or legal proceedings
4.4 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.
5. Data Security
Protecting your information is a top priority at ComplianceTrain.com. We implement appropriate technical and organizational security measures to safeguard your personal information from:
- Unauthorized access or disclosure
- Loss, misuse, or alteration
- Destruction or damage
Security measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure servers protected by firewalls
- Password-protected access with limited employee authorization
- Regular security audits and updates
- PCI DSS compliance for payment card processing
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices to protect your data.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Update your account information and preferences
6.2 Email Communications
You may opt out of receiving promotional emails by:
- Clicking the "unsubscribe" link in any promotional email
- Updating your email preferences in your account settings
- Contacting us at contactus@compliancetrain.com
Note: Even if you opt out of promotional emails, we may still send you transactional emails related to your account or purchases.
6.3 Account Deletion
You may request deletion of your account by contacting our customer support team. We will process your request within a reasonable timeframe, subject to legal and contractual retention requirements.
7. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
7.1 Right to Know
You have the right to request information about the personal data we have collected about you over the past 12 months, including:
- Categories of personal information collected
- Sources from which we collected the information
- Purposes for collecting or sharing the information
- Categories of third parties with whom we shared the information
7.2 Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
7.3 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
7.4 Do Not Sell
ComplianceTrain.com does not sell your personal information to third parties.
To exercise your California privacy rights, contact us at: contactus@compliancetrain.com
8. GDPR Compliance (European Economic Area)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
8.1 Legal Basis for Processing
We process your personal data based on:
- Consent: You have given explicit consent for specific purposes
- Contract Performance: Processing is necessary to fulfill our contractual obligations
- Legal Obligation: We must comply with legal requirements
- Legitimate Interests: Processing is necessary for our legitimate business interests
8.2 Your GDPR Rights
- Right of Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
8.3 Data Transfers
Your information may be transferred to and stored in the United States or other countries where we or our service providers operate. We ensure appropriate safeguards are in place for international transfers, including:
- Standard Contractual Clauses approved by the European Commission
- Adherence to Privacy Shield principles (where applicable)
- Appropriate technical and organizational security measures
To exercise your GDPR rights or file a complaint, contact us at: contactus@compliancetrain.com
You also have the right to lodge a complaint with your local data protection authority.
9. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill our contractual obligations
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce our agreements
- Support business operations and recordkeeping
When personal information is no longer needed, we will securely delete or anonymize it in accordance with applicable laws and regulations.
10. Links to Third-Party Websites
Our website may contain links to third-party websites, including partner sites, social media platforms, and external resources. We are not responsible for the privacy practices or content of these third-party sites.
We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected by ComplianceTrain.com.
11. Children's Privacy
Our services are intended for business professionals and are not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
12. International Data Transfers
By using our services, you acknowledge that your information may be transferred to and processed in the United States or other countries where ComplianceTrain.com and our service providers operate.
These countries may have data protection laws that differ from those in your country of residence. We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy and applicable laws.
13. Changes to This Privacy Policy
ComplianceTrain.com reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Post a prominent notice on our website
- Send you an email notification (for significant changes)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.
Acceptance of This Policy
By using ComplianceTrain.com website and services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website or services.
Thank you for trusting ComplianceTrain.com with your personal information.
